The fastest way to reach LagosMove is by email at lagosmove1@gmail.com. You can also call +234 707 653 0483 during business hours. Use this page to report wrong information, ask about one of our guides, or update a transport company’s details.
LagosMove is an independent travel and transport guide. We do not sell tickets, run buses, book flights or move parcels. For a booking, refund or lost item, contact the operator directly. The table further down shows where to go.
LagosMove contact details
| Channel | Details | Best for |
|---|---|---|
| lagosmove1@gmail.com | Corrections, company updates, questions and privacy requests | |
| Phone | +234 707 653 0483 | Short questions during business hours |
| Office | 89 Adeola Odeku Street, Victoria Island, Lagos, Nigeria | Business mail and formal letters |
Business hours (West Africa Time)
- Monday to Friday: 9:00 a.m. to 5:00 p.m.
- Saturday: 10:00 a.m. to 3:00 p.m.
- Sunday: 10:00 a.m. to 3:00 p.m.
- Public holidays: Closed
If you email outside these hours, we will reply when we are back.
Use the right subject line
A clear subject line helps us route your message to the right check.
- Correction: a wrong fare, address, phone number, terminal or rule in one of our guides.
- Company update: for bus companies, hotels, couriers and logistics firms that want their details added or changed. Listings and updates are free.
- Question: help with a route, terminal or guide on the site.
- Advertising: ad and partnership inquiries. Advertisers do not choose our topics or see articles before they go live.
- Privacy: to ask about, correct or delete information you sent us. See our Privacy Policy.
How to send a correction we can check
- Paste the link to the LagosMove page.
- Copy the line that is wrong.
- Tell us the correct detail.
- Add proof we can check, such as the operator’s official website, a post from its official social page or its published phone line.
We check every report against official channels and fix confirmed errors. We do not publish details we cannot verify. Read more about our process on the About LagosMove page.
Problems LagosMove cannot solve, and who can
We are a guide, so we cannot issue refunds or trace bags. These are the right places to start.
| Problem | Who to contact |
|---|---|
| Bus booking, refund, delay or lost luggage | The bus company’s official office, website or phone line |
| Flight delay, cancellation or lost bag | The airline first. If it is not resolved, use the NIGERIAN CIVIL AVIATION AUTHORITY (NCAA) Consumer Protection Portal |
| Airport facilities and services at MMIA | FEDERAL AIRPORTS AUTHORITY OF NIGERIA (FAAN) |
| Road crash or emergency on a highway | FEDERAL ROAD SAFETY CORPS (FRSC) toll-free line 122, listed on the FRSC contact page |
| A business refuses a fair refund or treats you unfairly | FEDERAL COMPETITION AND CONSUMER PROTECTION COMMISSION (FCCPC) complaint handling |
| Passport, visa or border entry questions | NIGERIA IMMIGRATION SERVICE (NIS) |
Stay safe from people using our name
LagosMove does not sell tickets and does not charge for listings. If someone says they are from LagosMove and asks you to pay, do not send money. Email us first so we can confirm.
Guides that may answer your question
- Sleeping at MMIA overnight: lounges and hotels
- Hotel check-in requirements in Nigeria
- Crossing the Seme border from Lagos
- Lagos to Nnewi by bus
- Bus travel with elderly parents from Lagos
- Proof of delivery in Nigeria: what to record
Frequently asked questions
What is the best way to contact LagosMove?
Email lagosmove1@gmail.com with a clear subject line. For short questions, call +234 707 653 0483 during business hours.
Can I book a bus or flight through LagosMove?
No. LagosMove does not sell tickets. Book directly with the operator or airline through its official channels.
How do I update my transport company’s details?
Email us with “Company update” in the subject line and include proof from your official website, social page or published phone line. Updates are free.
Do companies pay to appear on LagosMove?
No. We do not accept payment for listings or positive coverage. The site earns money from display ads, as explained on our About page.
Who edits LagosMove guides?
Our guides are written and edited by Sylvia Johnson, LagosMove Senior Editor.
By contacting us, you agree to our Terms and Conditions. We handle your details as set out in our Privacy Policy.
Page last updated: 23 October 2026.